Returns, Replacements & Warranties

When you as a private person shop with us at Grow Zone, a 14-day right of withdrawal applies in accordance with the Distance and Home Sales Act. This means that you as a customer always have the right to cancel your purchase within 14 days of receiving the ordered item.

You are responsible for return shipping and must return the product well packaged, in good condition and preferably in original packaging.

The right of withdrawal does not apply to a product that has been manufactured in accordance with the Customer's instructions or that has otherwise been given a clear personal touch.

If you want to cancel your purchase or return an item, contact us at [email protected] or go to our contact form before returning anything.

All items except consumables and groceries have a 12-month warranty.